Ingest your existing Keyscan Aurora data, run service calls, walk every asset with a scannable passport, and answer any operational question in plain English — all inside one tenant-isolated platform.
Operations pulse · sample portfolio
Emergency incidents
0
Critical equipment signals
4
Coverage gaps
12
Overdue service calls
5
Attention queue
Ranked by impactAccess controller ACU-3 offline
Catalyst · Level P1 · Since 18 min ago
Reader HS-04 not responding · service call open
Site #3 · Main lobby · High urgency · unassigned
8 warranties expire in 90 days
Portfolio-wide · $12k replacement window
3 access controllers still using default password
Catalyst · Alains · Rotate today
AI Security Expert
5 open service calls are overdue against target response. Heaviest: Catalyst (3), Site #3 (2). One is unassigned — likely to slip without intervention today.
tools_used: count_service_calls · list_overdue_requests · property_load
Every answer runs against your data with tool-call transparency. Never invented, never the open web.
Preview of the actual operator dashboard. Numbers are illustrative sample values — no client data is shown on this page.
AI Security Expert
Grounded in your own assets, requests, history, and procedures — never the open web.
2 cameras are marked offline. Both sit on the same subnet — likely a shared PoE switch fault.
Agentic trace · 2 tools
list_assets(discipline=video-surveillance, status=offline) → 2 rows
get_asset_details(CAM-*, CAM-*) → subnet 10.12.20.0/24
Keyscan Aurora import
catalyst-2026-04-01.KAD
Equipment Passport
Keyscan CA-8500
Main lobby · 8 doors
Warranty
2027
Firmware
7.0.28
Contacts
3
Scan on site
Printable QR per asset
Scan on any phone. Read-only passport, no login.
In the passport
Identity · topology · emergency contacts · report an issue
Service requests pipeline
Manager view
04
Submitted
03
Assigned
07
In progress
12
Completed
Built for audit
Every login, role change, and request close is logged — and the audit table is append-only at the database level.
Beyond disconnected portals
Every claim on the right side of this table maps to something already shipped in the platform. If it isn’t built, it isn’t on the page.
Use cases
Not theoretical modules. These are concrete operating moments: onboarding a building, handling field issues, and answering portfolio questions without stitching together five systems.
01 · Portfolio onboarding
A manager uploads an Aurora .KAD file, previews what Securicom sees, commits the clean records, and starts with real buildings, controllers, doors, readers, and passports already populated.
aurora.kad
Import preview
155
in scope
14
PII skipped
0
blind writes
1
rollback ledger
.KAD → live
Keyscan Aurora import with rollback
Multi-client
One login across many client organizations
99.9%
target uptime SLO
Day 1
audit log + MFA + SSO ready to enable
Principles
We started from how property managers actually run buildings — not from a feature list.
Residents, managers, on-site staff, and vendors live in the same lifecycle. The audit trail writes itself; nothing falls between the cracks.
Every camera, controller, door, and reader carries its own passport — install, services, warranties, contracts, spare parts. Staff turnover stops costing you institutional knowledge.
Tenant isolation enforced at the database. Audit events append-only. MFA + SSO built in. The hard work auditors ask about is already done.
Designed multi-tenant from day one. One login covers your whole portfolio, and adding a new building is a form — not a project.
A single Platform Admin login manages every client organization: switch active client from the header, ingest their Keyscan backup, invite their team. Data stays tenant-isolated the whole way through.
The marquee feature
Most property AI is a chatbot bolted onto someone else’s knowledge. Securicom’s Expert calls tools against your own portfolio — equipment, requests, contracts, service history — and shows you every step it took to get the answer.
AI Expert · Agentic mode
Floor 3 has one ACU — ACU-CAT-01 (Keyscan CA-8500, firmware 7.0.28). Primary contractor is Northwest Access Systems (24/7 line on the passport).
Agentic trace · 3 tools
list_access_controllers(floor=“3”) → 1 row
get_asset_details(ACU-CAT-01) → firmware, model
find_service_company_for_asset(ACU-CAT-01) → 1 primary
For your team
Platform Admin
Securicom internal — see and manage every client organization from one login.
Property Manager
Sees every property under one client. Approves, assigns, reports.
Building Operator
Scoped to a specific building set. Sees only their properties, everywhere.
Residents and service vendors participate through their own purpose-built flows (public submit form, tokenised vendor portal) — they don’t need an org membership.
Security
You shouldn’t need a security consultant to deploy a property portal. Securicom ships with what regulators ask about — already wired up, already documented.
Tenant isolation
Org scoping at the API + RLS in Postgres.
MFA + SSO
TOTP, recovery codes, OIDC SSO.
Audit
Append-only at the DB role level.
Resilience
Daily backups, monthly restore drills.
Let's talk
Drop a note and we'll be in touch. We'll walk you through the platform, discuss scoping and pricing, and figure out whether Securicom Central is the right fit.
