Service calls, equipment passports, access topology, resident communications — all in one secure platform. Built for multi-property portfolios from day one.
AI Security Expert
Grounded in your own assets, requests, history, and procedures — never the open web.
3 doors are flagged at-risk — each has 3+ unplanned repairs in the last 12 months.
Consolidation
4 → 1
Replace ticketing, equipment logs, vendor email, and resident comms with one platform.
Equipment Passport
Mercury LP4502
Garage East · 8 readers
Warranty
2027
Last PM
23 Mar
Spares
2
Live activity
Unit 314 · noisy HVAC
2mCloser replaced · West
18mParkade door held open
32mService calls pipeline
Manager view
04
New
02
Quoted
07
In progress
01
Awaiting close
Built for audit
Every login, role change, and request close is logged — and the audit table is append-only at the database level.
4 tools
consolidated into one portal
Days
to onboard a new property
99.9%
target uptime SLO
Day 1
audit-ready out of the box
Principles
We started from how property managers actually run buildings — not from a feature list.
Residents, managers, on-site staff, and vendors live in the same lifecycle. The audit trail writes itself; nothing falls between the cracks.
Every camera, controller, door, and reader carries its own passport — install, services, warranties, contracts, spare parts. Staff turnover stops costing you institutional knowledge.
Tenant isolation enforced at the database. Audit events append-only. MFA + SSO built in. The hard work auditors ask about is already done.
Designed multi-tenant from day one. One login covers your whole portfolio, and adding a new building is a form — not a project.
The marquee feature
Most property AI is a chatbot bolted onto someone else’s knowledge. Securicom’s Expert retrieves from your own data — and cites every source — so you can trust the answer and verify it in one click.
AI Expert · 11 Riverside Tower
All three were tagged “lobby intercom static”. The last repair (replaced amp board, 14 Mar) didn’t resolve. Equipment passport shows the unit is past warranty — recommend escalating to the vendor for a panel swap.
For your team
Property managers
Own the portfolio. Approve, assign, report.
On-site staff
Mobile-friendly queue, history at a scan.
Residents
Submit in 30 seconds, no phone calls.
Service vendors
Token portal — no account needed.
Security
You shouldn’t need a security consultant to deploy a property portal. Securicom ships with what regulators ask about — already wired up, already documented.
Tenant isolation
Org scoping at the API + RLS in Postgres.
MFA + SSO
TOTP, recovery codes, OIDC SSO.
Audit
Append-only at the DB role level.
Resilience
Daily backups, monthly restore drills.
Ready when you are
Open the portal, invite your team, import your first property. Onboarding is days, not months.